Achieve maximum ROI: Workforce Management | Manchester
- 24th March 2026
- 12:30 - 17:00
- Manchester
STEP INTO THE FUTURE OF WORKFORCE MANAGEMENT
The State of the Nation isn’t just a briefing; it’s a glimpse into the next era of Resource Planning. We’re pulling back the curtain on the boldest WFM vendor innovations, the roadmaps that will redefine operational intelligence, and the seismic trends reshaping how planning teams power the modern workforce.
This is where forecasting becomes foresight, where scheduling becomes self‑optimising, where planners evolve from problem‑solvers to strategic orchestrators of human potential.
Join us in Manchester on March 24th as we explore the technologies set to transform capacity planning, automation, AI‑driven decisioning, and the very fabric of workforce strategy. The future of WFM is accelerating – this is your front‑row seat to what’s coming, and how you can lead your organisation into it.
13:30
Welcome and Introductions
13:45
WFM Quiz
14:00
WFM State of the Nation
What are we seeing with vendor capabilities? How is planning evolving and what are the latest best practices.
15:00
Break
15:15
AI and WFM
With mentions of AI at every turn, how is it impacting WFM technology, what does it mean for planning teams and what opportunities will it bring?
16:00
Vendor Showcase
Verint, AWS, Genesys.
16:45
Wrap Up
Summarising key takeaways from the sessions.
17:00
Networking Drinks
Let’s continue the conversation. Please join us for refreshments.
About Sabio Community Days
We’re bringing together practitioners who are looking to develop expertise within their specialist area. The aim of Sabio Communities is to inspire best practice and help members build networks with like-minded people from other organisations.
