ARE YOU LOOKING TO SAVE TIME & COSTS, BOOST LOYALTY AND INCREASE CUSTOMER ADVOCACY?
Outstanding CX starts with knowing what customers need and want. A Voice of the Customer (VoC) solution gathers and analyses data from different touchpoints, so you can really understand your audience, and build a service they’ll keep coming back to. The Sabio VoC Health Check is designed to help you fine-tune your program, ensuring it delivers actionable insights and drives measurable return on investment.
Register now to join us at the Sabio office in London on Thursday 3rd April 2025.
13:00
Welcome and Keynote Address
13:15
Sabio VoC Health Check Update
Discover how Sabio will help you get the most from your VoC programme with a personalised blueprint for best-in-class customer insight
13:45
VoC Best Practise Showcase
Your CX Strategy = Your VoC Strategy
Learn how to align your CX and VoC strategies and ensure all areas of your organisation are pulling in the same direction
Insight into Action – Demo
Discover how to use your VoC tech to embed customer-centric behaviours and continuous improvement
15:00
Roundtable
The pitfalls of VoC ROI (and how to avoid them)
16:00
Wrap Up
Summarising key takeaways from the sessions
16:20
Networking drinks
Let’s continue the conversation. Please join us downstairs for refreshments.
Christine Howard
VoC Operations & Service Manager
Sabio
Laura Savell
Senior Consultant
Sabio
Paula Hildreth
Client Success Manager
Sabio
