Disrupt 2025 London | Seconds Matter! Conquering WFM Challenges in the World’s Most Unpredictable Industry

Christine Domeney, Head of Resource Planning and Performance for the UK & Ireland at Flutter Entertainment Plc, brings nearly two decades of workforce management expertise to Disrupt, dating back to 2006. With almost a decade at Flutter, Christine has progressed through multiple planning roles to her current leadership position. Her extensive experience encompasses strategic resource allocation, performance optimisation, and workforce analytics, establishing her as a respected authority in contact centre planning and operational excellence.

Ryan Plant is the Resource Planning Operations Manager for Flutter UKI’s Customer Operations division, overseeing Sky Bet, Paddy Power, and Betfair brands. With over a decade in resource planning, including experience at British Gas, he leads a team of 13 professionals. A passionate Wakefield Trinity Rugby League and Manchester United supporter.