Disrupt 2026 London | The Architects of Intelligence
As the team behind the transformer architecture that ignited the modern AI era, Google’s fingerprints sit on virtually every large language model, conversational AI platform, and intelligent customer experience deployed at scale today. At Disrupt London 2026, Google’s James Forrester will share what working at the coalface of enterprise AI really looks like — what is genuinely maturing, what is truly transforming customer experience, and where the next wave of innovation is headed. From the accelerating power of Gemini (GECX) to multimodal AI experiences that are reshaping the rules of self service, James will offer perspectives from the people who built the technology the rest of the industry is now racing to operationalise.