Webinars

Contact Centre Predictions for 2026 and Beyond 

  • 15th January 2026
  • 12:00 - 13:00
  • Online

What lies ahead for the contact centre industry according to those leading the charge?

Join this CCMA webinar, supported by Sabio, as we explore the trends, challenges and opportunities shaping the next era of customer engagement. 

During this interactive webinar, Leigh Hopwood, CEO at the CCMA and the panel of industry leaders – Stuart Dorman – Sabio, Kieran Holdcroft – ManyPets and David Rickard – Everest Group – will dig into what contact centre leaders and influencers are predicting for 2026 and beyond.

Find out more and register here.