AI & Automation
Virtual assistants – from voice automation to knowledge-based bots – can cut your call volumes while boosting customer satisfaction and staff loyalty. …
Data & Insights
Predict your customers needs and pain points with monitoring technology that collates advanced journey analytics across all service channels.
Harness the competitive benefits of seamlessly moving your call centre into the cloud, including greater agility, unity and future-proofing.
Networking Services and infrastructure
Find the bespoke approach and system to satisfy the demands of all your contact operations and, most importantly, keep your customers happy.
Determine how to provide a consistently great service for your customers through fully integrated live chat and our contact centre performance …
Quickly and easily interpret customer requests with a range of natural language and intuitive technologies to support your teams’ knowledge.
Explore how you can maximise the potential of Salesforce to transform your customer experience with our specialist consultancy, makepositive.
START YOUR JOURNEY WITH SABIOLearn more about sabio
Delivering contact centre innovation at software speed for Allianz Direct
Want to find out more? Read our case studies and whitepapers to help you evolve your customer experience journey
- 15/09/2021Read more
· Latest edition provides CX teams with the ability to cut enquiries into their contact centres by up to 30% - and in some cases by up to 50%
- 27/04/2021Read more
CX specialist’s ranking reflects almost 50% profit increase over past three financial years, during period of sustained organic growth and acquisitions
Sabio congratulates Allianz Direct on its win at European Contact Centre and Customer Service AwardsRead more
Allianz Direct’s success in delivering contact centre innovation at software speeds results in prestigious ECCCSA 20th edition Innovation and Technology award
- 08/03/2021Read more
Acquisition of makepositive, a Salesforce consulting partner, strengthens Sabio’s Human Service offer and signals increased focus on CRM Customer Engagement.
- 23/02/2021Read more
Leading private healthcare provider engages Sabio to support key Avaya and Verint technologies enabling transition to next generation cloud CX platform
- 23/02/2021Read more
Sabio Group, Europe’s leading technology and services CX provider, has marked its continued expansion through a listing in the 2021 The Sunday Times HSBC International Track 200 – the annual ranking of Britain’s Top 200 private companies with the fastest growing international sales.
- 09/02/2021Read more
UK’s leading savings and investment platform signs-up CX expert to ensure high availability for its core contact centre and workforce automation solutions