BRILLIANT CUSTOMER EXPERIENCES
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Sabio Solutions
AI & Automation
Virtual assistants – from voice automation to knowledge-based bots – can cut your call volumes while boosting customer satisfaction and staff loyalty. …
Data & Insights
Predict your customers needs and pain points with monitoring technology that collates advanced journey analytics across all service channels.
Cloud Transformation
Harness the competitive benefits of seamlessly moving your call centre into the cloud, including greater agility, unity and future-proofing.
Networking Services and infrastructure
Find the bespoke approach and system to satisfy the demands of all your contact operations and, most importantly, keep your customers happy.
CX Management
Determine how to provide a consistently great service for your customers through fully integrated live chat and our contact centre performance …
Agent Desktop
Quickly and easily interpret customer requests with a range of natural language and intuitive technologies to support your teams’ knowledge.
CRM
Explore how you can maximise the potential of Salesforce to transform your customer experience with our specialist consultancy, makepositive.
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Engie Completes its Digital Transformation Towards The Cloud, Supported By Sabio Group
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Latest news
15/11/2023Sabio Group Supercharges Its Salesforce Prowess with Fresh AI Certifications
Read moreSabio Group today announced the first tranche of its staff have become newly certified as Salesforce AI Associates and Salesforce Data Cloud specialists.
07/11/2023Sabio Group Launches Specialist Salesforce Practice
Read moreSabio Group, the global digital experience transformation services specialist, today announced the launch of its new Sabio Salesforce Practice.
03/11/2023Sabio Group Transforms Vodafone Spain's Customer Experience With Innovative ‘Alexa-like’ Virtual Assistant Solution
Read moreSabio Group, the global digital experience transformation services specialist, today announced the successful launch of an innovative ‘Alexa-like’ virtual assistant solution for Vodafone Spain that has dramatically improved customer satisfaction.
12/10/2023The Evolution of Customer Engagement: Sabio Group Launches CX Realities 2023 to Help Navigate the New Era of Contact Centres
Read moreSabio Group, the global digital experience transformation services specialist, has partnered with customer engagement expert Martin Hill-Wilson to release the 2023 edition of its acclaimed CX Realities white paper series.
27/09/2023Marsh Finance Revs Up Customer Experience with Sabio Group in a New Digital Transformation Project
Read moreMarsh Finance, one of the UK's leading car finance companies, is working with Sabio Group on a project that will dramatically enhance interaction experiences with its customers and brokers.
10/08/2023Sabio Group Named as Supplier on Crown Commercial Service’s Network Services 3 Framework
Read moreSabio Group, the digital customer experience (CX) transformation specialist, has announced it has been named as a supplier on Crown Commercial Service’s Network Services 3 (NS3) framework.
13/07/2023Sabio Group Secures Aramis Group’s Aramisauto to Strengthen French Customer Base
Read more- Aramisauto is a leader in B2C online used car sales in France, and is part of the Aramis Group
- Sabio is supporting its digital transformation, including the migration of its contact centre infrastructure – including 400 advisors - to Genesys Cloud
- The project will enhance quality of customer experience & engagement within the contact centre & across multiple customer interaction channels
11/07/2023Davies embarks on global digital transformation project with Sabio Group
Read more- Davies partnering with Sabio Group to transform its contact centre technology and infrastructure
- Project includes migration to cloud contact centre & workforce engagement management capability for 1500 contact centre agents across 13 business units
- Sabio Group will also provide support and delivery services, with the transformation project supporting Davies’ future global growth ambitions
29/06/2023Belgium’s Memo Group Selects Sabio Group for Twilio Flex implementation
Read more- Memo Group partners with Sabio for seamless integration of Twilio Flex, leveraging Sabio's expertise and consultancy services
- Project expands Sabio’s presence in Belgium, while strengthening its growing Dutch operations & Benelux customer base
26/06/2023Sabio Group & its CRM consultancy, makepositive, to tackle AI evolution at Salesforce World Tour
Read moreSabio Group and its specialist Salesforce CRM consultancy, makepositive, are to tackle the AI evolution sweeping across the customer service industry as part of their participation at the forthcoming Salesforce World Tour 2023.
Resources
Want to find out more? Read our case studies and whitepapers to help you evolve your customer experience journey
