Success stories

Discover the path to brilliant customer experience with Sabio.

Sabio Group
  • Testimonial
    It wasn’t enough just to replace our technology platform to facilitate an agile way of working – we actually had to rebuild and transform our contact centre operations to deliver – and keep on delivering – an improved service for customers.
    Laura Malinsky, Contact Center and Operations Lead - Allianz Direct
  • Testimonial
    Sabio provides the expertise and CX solutions we need to respond to the ever-changing needs of our customers. Using the analytics and insight we receive from Sabio Navigator will help us to improve every aspect of our customer experience.
    Sam Wooller, Customer Experience Communications Manager - Moneybarn
  • Case Study

    Building actionable insight into daily life

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  • Case Study

    Insurance Giant Targets Significant Savings Through Speech Analytics Project

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  • Case Study

    Supporting the BGL Group with best practice contact centre consulting

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  • Case Study

    Unlocking operational savings for DAS

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    Helping to build the Contact Centre of the Future for Home Retail Group

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  • Case Study

    Integrated Workforce Optimisation Environment for Office Depot

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    Call Centre IP Telephony Infrastructure for Vale of Glamorgan

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  • Case Study

    Network Homes - Exceed CSAT targets, Improve Agent Utilisation & Increase Employee Engagement

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    The White Company - Fully Automated CSAT Delivers 20% Increase in Response Rate

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  • Case Study

    Lifeplus uses customer satisfaction insights to maintain Bright Index top 25% position

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