Placing interaction analytics at the heart of CX improvement

SURFACE ACTIONABLE INSIGHTS

Interaction analytics enables organisations to surface actionable insights across 100% of their recorded interactions, to identify and quantify issues to improve advisor and customer experience

WHY WE RECOMMEND INTERACTION ANALYTICS

• Eliminate key causes of customer dissatisfaction
• Identify root causes for low FCR
• Reduce time and cost to serve
• Uncover employee challenges and how to support teams

SABIO ANALYTICS PROOF OF VALUE (POV)

A full Speech Analytics deployment can be a sizeable investment, Sabio’s Analytics POV is an impactful way of experiencing the type of actionable insights available to an organisation.

Sabio’s POV is low-cost, high-value and requires minimal effort from you. A cost-effective “try before you buy” option which offers great insights and significant ROI.

Download the flyer to find out how Interaction Analytics can surface actionable insights.