Podcasts

Listen to our Sabio teams and special guests discuss the latest CX developments, audience behaviours and technological innovations.

Sabio Group
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    Emotional Connection vs Convenience – what do today’s consumers really want?

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    How much does Culture and Employee Engagement impact the Customer Experience?

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    Why Aristotle is the game changer for your business

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    Agile Service in an unprecedented environment

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    Meals for the NHS – a million pound charitable idea

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    70% of Transformations fail – How to buck the trend

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    Is your Learning and Development team your secret weapon when trying to level-up your Customer Experience?

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    How a Service Design mindset can be used to build a customer contact centre that breaks all the rules

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    Humanising Feedback – why the art of good storytelling could be the key to turning insight into action

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    How are CX leaders planning for the recession?

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    Season 1 Wrap Up with Matt and Simon

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    Has everyone become a ‘tech savvy consumer’? How companies can contend with a new level of digital understanding

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