Among the winners were companies at the forefront of different sectors including Insurance, Banking, Telecommunications, Retail, Utilities and Transport.

• Sabio to support Benenden Health’s move to cloud contact centre infrastructure
• Project will introduce SMS, screen sharing and Workforce Engagement Management capability via Genesys Cloud for 130 contact centre agents
• As a Genesys partner with 20+ years’ experience, Sabio will also provide enhanced managed services and customer success 
• The contract comes just months after Sabio was selected to manage Benenden Health’s core customer engagement technology and Workforce Optimisation (WFO) platforms

• Sabio recognised for showing the highest levels of success and growth in the region in 2021
• The digital CX transformation specialist’s support for Genesys’ corporate vision also highlighted

• Inaki Blanco named Head of Professional Services for Spain
• Appointment strengthens Sabio’s operations across the country ahead of planned growth
• Role will oversee management of almost 120 Consultants, Delivery Engineers and Project Managers across Sabio’s Spanish operations 

Sabio’s Centre of Excellence will be filled with a mixture of experienced specialist software and technology architects.

Sabio Group, the leading European Digital CX Transformation Provider, has today announced the appointment of Nils Steinmeyer as its new Chief Financial Officer (CFO).

· HomeServe UK & Sabio develop and deploy an innovative automation and AI solution

· Latest edition provides CX teams with the ability to cut enquiries into their contact centres by up to 30% - and in some cases by up to 50%

Workplace & FM specialist signs 3-year contract with Sabio to deploy and support Genesys Cloud Customer Experience platform

CX specialist’s ranking reflects almost 50% profit increase over past three financial years, during period of sustained organic growth and acquisitions