Disrupt 2023 - People Track - Stories from the Frontline Panel Discussion
Martin Teasdale, Founder, Get Out of Wrap hosts the panel discussion 'Stories from the Frontline'. Joining the panel were:
- Stephen Yap, Research Director, CCMA
- Nick Wingrove, VP Solution Consulting, GENESYS
- Daniel Fretwell, Quality Assurance Manager & Training Lead, The Cotswold Company
- Karolina Watkins, Customer Relations Centre Team Leader, Nespresso UK & RoI
- Parveen Jamal, Contact Centre Team Manager, DDC Outsourcing Solutions