eBooks

Download further reading on our audience insights, industry trends and new product developments.

Sabio Group
  • Ebook
    Avaya eBook

    Transforming Cloud CX With Avaya Experience Platform (AXP)

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  • Ebook
    Genesys Cloud CX eBook

    Taking Your Genesys Cloud CX Performance To The Next Level

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  • Ebook
    The Health of Retail Report 2024

    Health of Retail Report 2024

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  • Ebook
    Contact Babel - The UK Customer Experience Decision-Makers' Guide 2024-25

    Contact Babel - UK Customer Experience Decision-Makers' Guide 2024-25

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  • Ebook
    Call Centre Helper

    Call Centre Helper - What Contact Centres Are Doing Right Now (2024 Edition)

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  • Ebook
    Contact Babel Exceeding UK Customer Expectations 24-25 Sponsored by Sabio

    Contact Babel - Exceeding UK Customer Expectations 2024-2025

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  • Ebook
    CX in the Age of AI

    CX in the Age of AI

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  • Ebook
    Contact Babel Report 2024

    Contact Babel - The Inner Circle Guide To Customer Engagement & Personalisation

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  • Ebook
    Maximising WFM Performance

    Maximising WFM Performance

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  • Ebook
    Harnessing the Power of Salesforce

    Harnessing the Power of Salesforce

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  • Ebook
    Revolutionising the Customer Experience

    Revolutionising the Customer Experience

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  • Ebook
    The Power of Customer Experience Personalisation

    The Power of Customer Experience Personalisation

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