Resources

Customers expect exceptional and innovative experiences as standard. As experts in digital customer experience transformation, we regularly share our knowledge, research and insights to keep you one step ahead at all times.

Sabio Group
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    • Podcast

    How much does Culture and Employee Engagement impact the Customer Experience?

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    • Case study

    Dynamic Singapore communications company drives 50% reduction in email traffic following deployment of flexAnswer chatbot solution

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    • Podcast

    Why Aristotle is the game changer for your business

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    • Case study

    How BGL Group extended self-service capabilities to phone with AI

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    • Podcast

    Agile Service in an unprecedented environment

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    • Case study

    loveholidays uses Twilio Flex to Improve Agent Productivity by 20%

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    • Podcast

    Meals for the NHS – a million pound charitable idea

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    • Case study

    How AI-powered interactions and intelligent routing, allowed M&S to be more responsive to customer needs

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    • Podcast

    70% of Transformations fail – How to buck the trend

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    • Podcast

    Is your Learning and Development team your secret weapon when trying to level-up your Customer Experience?

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    • Podcast

    How a Service Design mindset can be used to build a customer contact centre that breaks all the rules

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    • Podcast

    Humanising Feedback – why the art of good storytelling could be the key to turning insight into action

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Did you know?
Sabio is Spanish for 'wise', and is associated with King Alfonso X 'El Sabio' (1221-1284).
The name Sabio reflects the importance we place on the quest for knowledge, achievement and embracing the benefits of the diversity.
Discover more about Sabio