Interaction Analytics Success with NewDay

Matt Baxter from NewDay join Sabio's Don Macdonald to chat about Interaction Analytics.

Interaction Analytics Success with NewDay

Learn how NewDay enable success by leveraging their interaction analytics platform to make smart decisions quickly. Matt from NewDay will discuss their maturity in the analytics process and the value gained as well as explaining how they:
 

  • Use Speech Analytics to achieve a better understanding of the behaviours of new customers
  • Access the data generated
  • Use interaction insights to drive operational change
Watch the webinar OnDemand now - fill out the form to access the recording. 
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