Disrupt on the River

Sabio and Twilio ventured out along the Thames for an evening of dinner, drinks and views.

Disrupt on the River

Your Hosts:

Stuart Dorman, Chief Innovation Officer, Sabio

Rob Scutchings, Chief Technology Officer, Sabio

Mike Odekerken - Team Lead DACH/UK&I/Nordics - Contact Center Sales at Twilio

Jason Flynn - Director EMEA Partners at Twilio

Managing customer engagement has never been more complex. Faced with challenges from customers, employees and technology, we’re seeing contact centres under more strain than ever. Digital channels and AI are seen as an answer to many of these challenges, but how we make the most out of this technology requires more than simply adding new channels.

Twilio and Sabio shared the latest CX trends and their approach to solve them and how to help you unlock the power of customer engagement.

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Sabio is Spanish for 'wise', and is associated with King Alfonso X 'El Sabio' (1221-1284).
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