Addison Lee – The Heart of Customer Feedback

08/20/2021 14:43

Addison Lee has transformed from a London private hire to a global business. Providing service around the world is at the heart of their business objectives.

In this video case study, Dan Beeby, Customer Experience Operation Manager at Addison Lee discusses how using Bright Navigator has helped them to effectively respond to their customers feedback and improve their Net Promoter Score (NPS).

Contact Opnemen

Relevant solutions

Start your journey with Sabio

If you're interested in developing more efficient and effective
customer experience for your business, our team of experts it always on hand to help.

Get in touch

Did you know?

Sabio is Spanish for 'wise', and is associated with King Alfonso X 'El Sabio' (1221-1284).
The name Sabio reflects the importance we place on the quest for knowledge, achievement and embracing the benefits of the diversity.

Discover more about Sabio