Transforming Cloud with Avaya Experience Platform (AXP)

HAS CLOUD REALLY WORKED FOR YOU?

While it’s estimated that around 30% of contact centres have moved their core platform operations to the cloud, there’s a growing recognition that only a small percentage of those that moved to public cloud CCaaS have really been able to unlock significant, transformational value from their investment.

AVAYA IS BACK IN THE CLOUD CX GAME

AXP has been designed as a complete CX platform, letting organisations add the functionality they need to enhance their customer experience, without disrupting the performance of existing systems. Ten reasons why AXP will add value to your customer service operations:

1. Retain your current, proven CX capabilities
2. Extend the reach of your CX framework
3. Power seamless experiences across your organisation
4. Accelerate business impact
5. Stronger connections through personalisation
6. Empowering agent performance
7. Innovate at your own pace
8. Unlock operational savings
9. Directly impact your bottom line
10. Seamless customer journeys

Are you ready to unlock CX innovation with AXP? Download our eBook to discover how.