eBooks Download further reading on our audience insights, industry trends and new product developments. Search Apply Ebook Fri, 11/23/2018 - 12:00 RAaaS - Finding a way to assure your Call Recording performance Read more Ebook Thu, 11/22/2018 - 12:00 Why Choose MaaS for your Contact Centre? Read more Ebook Thu, 11/22/2018 - 12:00 Mitigate Production Risks with Sabio Performance Testing Read more Ebook Thu, 11/22/2018 - 12:00 Avaya Oceana® Solution Read more Whitepaper Mon, 11/05/2018 - 12:00 Ensuring Workforce Optimisation Efficiency Read more Whitepaper Mon, 11/05/2018 - 12:00 Speech Analytics goes Mainstream Read more Whitepaper Mon, 11/05/2018 - 12:00 Voice Biometrics goes Mainstream Read more Whitepaper Mon, 11/05/2018 - 12:00 Placing messaging at the heart of your Customer Engagement Strategy Read more Whitepaper Wed, 10/10/2018 - 12:00 Ensuring Workforce Optimisation Effectiveness Read more Pagination Previous page Previous Page 1 Page 2 Page 3 Page 4 Current page 5