Sabio OnDemand Support Services

Brochure: Optimise your communications with Sabio Network Services

Delivering an excellent customer experience requires more than just a seamless blend of Digital and Human Assisted capabilities.

Brochure: Avaya Breeze™ Platform: Taking Applications Development to the Next Level

The Avaya Breeze platform is a single integrated environment providing capabilities that extend across both the Unified Communications space and the Contact Center space.

Case study: Call Back Solution for Sage

Sage selected a web-based call back solution from Sabio, to provide customers with the choice of a call back when contact centre staff were unavailable.

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Sabio Insight

White paper: Speech Analytics goes Mainstream

Speech analytics remains a significant investment area for companies, given its ability to drive operational improvements, contain costs and impact customer satisfaction.

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Sabio

Video: PCI Compliance and Payments

Sabio has worked with Semafone to help Avaya customers achieve PCI compliance cost-effectively and reducing customer payment frustrations.

Brochure: Semafone – Keeping your Telephone Payments Watertight

Semafone has developed a payment method that channels the card data around your contact centre securely, bringing you PCI DSS compliance.

Sabio

Video: Highlights: Sabio’s Transforming Customer Contact Conference

With a fantastic range of industry speakers and demonstrations, Sabio's Transforming Customer Contact Conference enabled guests to learn about new and innovative best in class technologies

Sabio

Video: Nuance Biometrics SpeechSecure

Nuance Biometrics SpeechSecure ™ uses patented biometric technology on their ‘text to speech’ in order to verify callers' identities based on characteristics of their specific vocal patterns.

Video: Avaya Oceana®

Sabio leads the way in becoming the first CX provider outside the US to attain full accreditation to sell, design, implement and support solutions based on the Avaya Oceana platform

Brochure: Enhanced Support

Here at Sabio, the UK's leading independent Contact Centre technology specialist, we understand that choosing the right Support provider is fundamental to you and your organisation.

Brochure: RAaaS – Finding a way to assure your Call Recording performance

Recording Assurance as a Service from Sabio. Protect your investment and proactively manage your risk from a simple dashboard.

Brochure: Why Choose MaaS for your Contact Centre?

Sabio MaaS is combined with our own support expertise and knowledge to actively pinpoint the common failure scenarios and raise the alarm before a service outage is experienced.