Gamma, the rapidly growing technology-based provider of communications services to the UK business market, has accredited customer contact technology specialist Sabio with Platinum Partner status.

Sabio APAC, has moved to a new office in Singapore’s South Beach Tower as part of plans to support continued growth across the Asia Pacific region.

When I'm asked, "What are the key steps to maintaining high Avaya system availability?" I always respond with "Manage change more effectively".

Gartner published its Magic Quadrant for Contact Centre Infrastructure in the summer, and - as an Avaya Connect Platinum Partner – we were obviously delighted to see Avaya maintaining its strong position in the prestigious Visionary/Leader sector.

So who are Sabio Network Services and what do they provide? We posed some questions to Paul Betteridge, SNS (Sabio Network Services) Billing and Operations Manager, to find out more...

Over the last few years there has been an ongoing debate about the rate of decline of ISDN lines in the UK – and their gradual replacement with SIP trunks.