Managing Disruption | Avaya Breeze
Every time your customer contacts you they go on a journey, but how is it getting disrupted, and what can you do about it?
In this webinar, Paul Brassington, Sabio’s Human Assisted Service expert and Greg Widdowson, Avaya’s Digital Engagement expert covered how disrupters in the market are affecting the customer journey.
Watch the Recording
This webinar showcased Avaya’s key products required to future proof your organisation, laying the foundations and enhancing and expanding at your own pace, allowing you to provide a seamless customer journey, including:
- Disrupted Customer Contact
- Cloud, mobility, big data and social
- The customer journey
- Avaya Breeze
- Avaya Oceana
- Customer case studies