eBooks Download further reading on our audience insights, industry trends and new product developments. Search Apply Ebook Tue, 04/30/2024 - 12:00 Maximising WFM Performance Read more Ebook Tue, 04/09/2024 - 12:00 Harnessing the Power of Salesforce Read more Ebook Tue, 11/14/2023 - 12:00 Revolutionising the Customer Experience Read more Ebook Mon, 10/30/2023 - 12:00 The Power of Customer Experience Personalisation Read more Whitepaper Tue, 10/03/2023 - 12:00 CX Realities 2023 Read more Whitepaper Fri, 09/29/2023 - 12:00 The UK Customer Experience Decision-Makers’ Guide 2023-24 Read more Ebook Wed, 07/19/2023 - 12:00 Wellbeing starts with your workplace, not your people Read more Whitepaper Tue, 07/18/2023 - 12:00 Fuelling Digital Transformation with Interaction Analytics Read more Ebook Mon, 06/12/2023 - 12:00 Contact Babel - Exceeding UK Customer Expectations 2023-24 Read more Ebook Wed, 05/03/2023 - 12:00 Placing interaction analytics at the heart of CX improvement Read more Ebook Tue, 02/14/2023 - 12:00 Wellbeing in the Contact Centre - A CCMA Research Initiative Read more Ebook Fri, 01/06/2023 - 12:00 Using AI & Automation to Empower Agents Read more Pagination Current page 1 Page 2 Page 3 Page 4 Page 5 Next page Next