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Customer Experience

Verint : Engagement in the Always-on Era: How humans and technology work hand-in-hand to meet rising expectations

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In this webinar, you will learn more about the behaviours and attitudes of different generations towards technology, both as a consumer, and at work. 4 Jun 2019 15:00

Verint Webinar screenshot on a tablet shows customer experience data on a bar chart

Dr Redmond and Marije Gould, Verint Systems, will explore the key global findings of 34,000 consumers, across 18 countries, who shared their thoughts on customer service and technology in the workplace.

Our latest study features insights from Dr Paul Redmond leading expert on generational theory and employability. Paul is a leading expert on generational change, skills, employability and workplace wellbeing and has consulted for leading organisations across the globe.

Join the webinar to hear their thoughts on the impact of the ‘always-on’ era on the future generation of customers and employees.

Dates & Times

Date: June 4th

Time: 15:00 BST (16:00 CET)

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