Why call centres should measure Employee Engagement regularly

Our recent research has shown that there is almost a 1:1 ratio between the Employee NPS and the Customer NPS score.

Watch the 2 min video below to find out why call centres should measure employee engagement regularly.

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Sabio is Spanish for 'wise', and is associated with King Alfonso X 'El Sabio' (1221-1284).
The name Sabio reflects the importance we place on the quest for knowledge, achievement and embracing the benefits of the diversity.

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