Reducing the Scope of Payment Card Industry Data Security Standards (PCI DSS) compliance from the Contact Centre.
Semafone integrates with all your existing call centre technology including all telephony switches. You don’t have to upgrade or change your CRM or call recording technology either. The carrier hosted solutions give you additional flexibility. This means that you can add or remove agents according to seasonal demand. You can even include your home workers or third party call centre sites.
The video below demonstrates how Semafone verifies bank details and identifies customers.
To find out more about Making your Contact Centre PCI Compliant, download the Brochure here.
Video: Semafone Secure Card Transactions Over the Phone
Semafone enables businesses to comply with PCI legislation. The video demonstrates how Semafone can create secure card transactions to allow payments to be made over the telephone.
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Video: PCI Compliance and Payments
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Semafone has developed a payment method that channels the card data around your contact centre securely, bringing you PCI DSS compliance.
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