Skip to main content
Sabio Solutions

Contact Centre Technology

Contact centre technology has been around for a while now.  We should know.

Sabio has been delivering industry-leading contact centre technology for over twenty years. So, you could say we know a thing or two when it comes to choosing the right contact centre platform and ensuring you leverage the most benefit out of it.

Technology has definitely changed a lot over the years, but some things haven’t, people still just want to get answers to their questions as quickly and easily as possible. And now they have many more ways to look for answers and ask their questions. And this is a real challenge for businesses.

So how can you deliver a seamless experience for your customers, any time, any where?

Well, that is exactly why we created Sabio OnDemand. Our CX Platform, is built using market-leading technology and is able to intelligently manage any contact type, any time.

What better way to deliver the consistent, contextual and frictionless experience that your customers are looking for? And we didn’t stop there. Having created our industry-leading contact centre solution, we added a range of innovative solutions aimed at delivering business outcomes that go well beyond, off-the-shelf solutions available in the market today. Whether you’re looking for speech recognition, virtual assistants, or if you’re simply trying to bridge the gap between the often-disparate worlds of digital and voice, you can rely on Sabio to have it covered.

So, if you’re looking for a proven solution with innovative capabilities, then you’ve come to the right place. Why worry about choosing the right mix of products and then plugging them altogether, not to mention monitoring, maintaining and upgrading them, when instead you can let us take care of all of that and instead focus on providing the outstanding level of differentiated customer service that you always wanted to… and it just so happens we can also help you with that too…

Sabio OnDemand, our CX Cloud Platform

Want to create your platform for customer experience excellence?
Email [email protected]

Share


Related resources

View all resources

What our clients say

LV=

“Sabio has delivered a fantastic roadmap for the evolution and proactive monitoring (MaaS) of our Avaya Contact Centre infrastructure. Sabio’s active engagement model has enabled LV= to drive it’s contact centre transformation plan and unlock significant savings.”

Adam Kinghorn - GI Customer Interaction Controller

HomeServe

“Sabio’s proven experience in deploying speech analytics solutions and tuning them for improved performance has helped us accelerate our time to value and we look forward to making customer analytics an integral part of our broader engagement strategy”

Alison Hanson - Director of Contact Centre Strategy

Office Depot

“Working with Sabio has given us access to a real depth of understanding in both workforce optimisation processes and technology, and that has been a key factor in ensuring the success of a major technology refresh project at Office Depot.”

Dave Corless - Head of Resource Planning


Ready to chat?

Contact us to find out how Sabio Solutions can transform your customer experience.

Call us: +44(0)344 412 3000 Email: [email protected]