The programmable contact center breaks down the contact center stack and workflows into building blocks and exposes the capabilities that match customers with the best available agent through APIs and low-code development.

The Programmable Contact Center: APIs And Low Code Optimize The Customer Journey

Brands need to combine digital, data and design to power today’s increasingly complex customer journeys.

Sabio Group has marked its continued progress with its first ranking in the Sunday Times BDO Profit Track 100 – a listing of Britain’s 100 private companies with the fastest-growing profits over their latest three financial years. Sabio, Europe’s leading technology and digital CX (Customer Experience) service provider, ranked 59th in the 2021 Profit Track 100.

Bellrock Group – the technology-enabled property and facilities management services company – has selected Sabio Group to implement and support a next generation Genesys Cloud contact centre platform to power its business critical customer experience operations.