Placing interaction analytics at the heart of CX improvement
Interaction analytics enables organisations to surface actionable insights across 100% of their recorded interactions, to identify and quantify issues to improve advisor and customer experience
Why we recommend Interaction Analytics
- Eliminate key causes of customer dissatisfaction
- Identify root causes for low FCR
- Reduce time and cost to serve
- Uncover employee challenges and how to support teams
Sabio Analytics Proof of Value (POV)
A full Speech Analytics deployment can be a sizeable investment, Sabio’s Analytics POV is an impactful way of experiencing the type of actionable insights available to an organisation.
Sabio’s POV is low-cost, high-value and requires minimal effort from you. A cost-effective “try before you buy” option which offers great insights and significant ROI.