Placing interaction analytics at the heart of CX improvement
05/03/2023 14:21
Interaction analytics enables organisations to surface actionable insights across 100% of their recorded interactions, to identify and quantify issues to improve advisor and customer experience
Why we recommend Interaction Analytics
- Eliminate key causes of customer dissatisfaction
- Identify root causes for low FCR
- Reduce time and cost to serve
- Uncover employee challenges and how to support teams
Sabio Analytics Proof of Value (POV)
A full Speech Analytics deployment can be a sizeable investment, Sabio’s Analytics POV is an impactful way of experiencing the type of actionable insights available to an organisation.
Sabio’s POV is low-cost, high-value and requires minimal effort from you. A cost-effective “try before you buy” option which offers great insights and significant ROI.
Download the flyer to find out how Interaction Analytics can surface actionable insights.
Watch the webinar recording to learn how NewDay enable success by leveraging their interaction analytics platform to make smart decisions quickly.
