The World of Customer Engagement

Produced in conjunction with Sabio Group, this supplement will provide you with an exclusive look into a business that is established as a leading independent contact centre technology specialist and provides an excellent customer experience. With over 21 years of expertise in the delivery of best practice customer contact centre technology solutions, Sabio has helped businesses transform their customer contact operations.
 

The World of Customer Engagement

Highlights of the eBook:

  • Driving the Future of Customer Experience
  • Staying Connected: BGL Group and Remote Working
  • The Value of the Customised Contact Centre
  • Fraud and the Contact Centre 
  • CX Realities 2020: The Story of Covid-19 and How Customer Service Responded
  • How to Build an Excellent Customer Experience
  • Sabio - The Customer Experience Experts
  • The Trillion-Sensor Economy
  • Sabio – The Insurance Sector’s CX Partner
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Did you know?
Sabio is Spanish for 'wise', and is associated with King Alfonso X 'El Sabio' (1221-1284).
The name Sabio reflects the importance we place on the quest for knowledge, achievement and embracing the benefits of the diversity.
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