SuperChannel - Digital Content Sharing
Often a customer process cannot be resolved during the first call. Subsequent interactions are usually required, whether by phone, email, or through other channels.
Not solving a customers issue or enquiry in the first call can usually lead to a longer and more costly processes which does not always help to improve the customer experience.
Did you know that Sharing visual content during conversations can boost comprehension and recall up to 600%?
Highlights of the Brochure:
- The Latest Innovation in Customer Service
- Key Operational Facts
- Interaction Examples
- Main benefits of content sharing
