RAaaS - Finding a way to assure your Call Recording performance
08/20/2021 08:17
How do firms know for sure that their call recording platform is recording all required calls and that such calls are stored in an accessible manner?
Call recording is a passive function because it operates in the background. Some firms will be unaware that they have had a call recording failure until it is too late. In regulated or customer focused firms, it is a critical tool which much be 100% performant.
Recording Assurance as a Service from Sabio. Protect your investment and proactively manage your risk from a simple dashboard.
