What the past few weeks has told us here at Sabio HQ is that Salesforce is certainly cranking up its AI efforts! 

Sabio is entrusted with the contact centre migration project which will enable Septeo to offer exceptional customer experiences. 

We're excited to be sponsoring DigiGov Expo'24 with our partner, Genesys!

A leading legal expenses insurance provider has announced an extension of its long-standing partnership with Sabio Group to support a multi-year digital transformation project. 

Een toonaangevende aanbieder van rechtsbijstandverzekeringen heeft een verlenging aangekondigd van zijn langdurige partnerschap met Sabio Group ter ondersteuning van een meerjarig digitaal transformatieproject. 

The new Labour government in the UK has introduced an Employee Rights Bill aimed at strengthening worker protections and enhancing employee welfare across various industries.  

Transforming customer experience with AI!

ARE YOU READY TO UPSKILL ON GENESYS CLOUD CX?

We're thrilled to sponsor Call Centre Helper's Survey Report - What Contact Centres Are Doing Right Now (2024 Edition).

NEW REPORT FOR CUSTOMER EXPERIENCE PROFESSIONALS

The UK Customer Experience Decision-Makers' Guide (2024-25 - 7th edition) is a major annual report studying the CX strategy, performance, operations and technology aspects of UK organisations.

We all know that customer experience (CX) can make or break a business – so for organisations looking to stay ahead of their competitors, consuming the latest trends and insights is crucial.

• De oplossing voor real-time vertaling, die in samenwerking met Sabio Grou

The latest industry report from Call Centre Helper has just landed, and it's packed with some interesting insights.  

Ook dit jaar is Sabio Benelux sponsor van het Unleashing Digital Customer Experience & Customer Service Summit 2024 in Amsterdam.

We're thrilled to be exhibiting at the Forum 2024 Autumn: Raising Standards.

In the latest episode of the podcast CX Unwrapped, hosted by Sabio Group’s Business Consultant Maaike Verwer, fellow Sabio AI and Automation Specialist Phil Jordan explores the real-world challenges and opportunities of implementing AI in customer service.

In de nieuwste aflevering van de podcast CX Unwrapped, gepresenteerd door Sabio Group's Business Consultant Maaike Verwer, verkent AI- en Automatiseringsspecialist (ook werkzaam binnen Sabio Group) Phil Jordan de praktische uitdagingen en kansen van het gebruik van AI in klantenservice.

We're thrilled to be sponsoring the 2nd In person meeting for the Independent User Group for Amazon Connect. The event will bring together many of the UK's Amazon Connect consumers, Partners and SME's to discuss all things Amazon Connect.

We're thrilled to be sponsoring the Local Government Partnership Network (LGPN) event with our partner, Avaya. LGPN is a unique, two-day learning and networking event which brings together the most inspirational leaders and transformational suppliers in local government to share cutting-edge insights, knowledge and experience. 

• Sabio to support Benenden Health’s move to cloud contact centre infrastructure
• Project will introduce SMS, screen sharing and Workforce Engagement Management capability via Genesys Cloud for 130 contact centre agents
• As a Genesys partner with 20+ years’ experience, Sabio will also provide enhanced managed services and customer success 
• The contract comes just months after Sabio was selected to manage Benenden Health’s core customer engagement technology and Workforce Optimisation (WFO) platforms

We're proud to be Headline Sponsor of the European Contact Centre & Customer Service Awards 2024, the longest running and largest awards programme in the European customer contact industry. The programme recognises organisations across Europe that are leading the way in delivering exceptional service to customers. 

Sabio's Expertise Powers Seamless Transition to the Genesys Cloud platform for Essent N.V Subsidiary