Sabio's Disrupted Customer Contact 2017 is designed to help you make better decisions about your communications channels and create brilliant customer experiences.

Sabio are proud to be in partnership with the Call Centre Management Association (CCMA) presenting this year's edition of the European Contact Centre & Customer Service Awards (ECCCSA's).

With a fantastic range of industry speakers and demonstrations, Sabio's Transforming Customer Contact Conference will help you learn about new and innovative best in class technologies, network with your peers and industry experts, all taking place in one of London's most unique venues.

We're proud to partner up with Travolution in their virtual Business Breakfast webinar. Register below

Harnessing AI and automation for your customer journeys can do wonders. But how? Join us as we cover how you can fully harvest the ROI of technology: delivering better service and improving your operational efficiency.

Avaya’s 2017 Contact Centre Partner of the Year explains migration and upgrade options for Avaya Aura R6 and Call Centre Elite R6 customers

Acquisition of Bright UK provides Sabio Group customers with best in class CX data insight services

Leading Customer Experience and Contact Centre specialist wins two major awards at Avaya Edge World Tour Partner Conference in London

Sabio Appoints Harold Thng as Managing Director Asia Pacific operation to lead next major phase of growth across the region

Mark Betts joins Sabio to strengthen new Group Operating Board structure

Sabio identifies AI-enabled Virtual Assistants, Messaging everywhere, IoT-enabled embedded service, responding to regulatory pressures, and better UX/Customer Journey design as key trends for 2018

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We were thrilled to be Gold Sponsors of the Customer Strategy & Planning Conference 2020. For the first time ever, this event was moved to a virtual environment following the huge success of our June virtual learning and networking events.

We were thrilled to be Gold Sponsors of the Customer Strategy & Planning Conference 2020. For the first time ever, this event was moved to a virtual environment following the huge success of our June virtual learning and networking events.

In this webinar, we covered how you can get the most out of your WFM solution.

Watch the webinar recording

Often a customer process cannot be resolved during the first call. Subsequent interactions are usually required, whether by phone, email or through other channels.

Everywhere you look, companies across all industries and around the globe have implemented remote working policies - with a reported 81% or more of employees working from home.