In this webinar, we looked at how to make a great digital customer experience. We looked at the good, the bad and the ugly of digital customer service.
Our Delivering Brilliant CX Through Customer Service Automation webinar highlighted the power of automated customer service and looked at how a Virtual Assistance can improve your digital automation strategy.
Often a customer process cannot be resolved during the first call. Subsequent interactions are usually required, whether by phone, email or through other channels.
We're taking the story to the next level with our The Art of CX event. The event will focus on the critical role that intelligent UX design needs to play to remove friction and deliver the experiences that really work for your customers.
Consumers have more power and influence than ever before and your brand is under increasing pressure to put the needs of your clients and customers first. At all times.
CX specialist’s ranking reflects almost 50% profit increase over past three financial years, during period of sustained organic growth and acquisitions
For a number of years now at Sabio we’ve been advising brands about the challenge that social networks such as Google and Facebook pose to the CX community.
