Sabio Appoints Harold Thng as Managing Director Asia Pacific operation to lead next major phase of growth across the region

Mark Betts joins Sabio to strengthen new Group Operating Board structure

Sabio identifies AI-enabled Virtual Assistants, Messaging everywhere, IoT-enabled embedded service, responding to regulatory pressures, and better UX/Customer Journey design as key trends for 2018

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We were thrilled to be Gold Sponsors of the Customer Strategy & Planning Conference 2020. For the first time ever, this event was moved to a virtual environment following the huge success of our June virtual learning and networking events.

We were thrilled to be Gold Sponsors of the Customer Strategy & Planning Conference 2020. For the first time ever, this event was moved to a virtual environment following the huge success of our June virtual learning and networking events.

In this webinar, we covered how you can get the most out of your WFM solution.

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Often a customer process cannot be resolved during the first call. Subsequent interactions are usually required, whether by phone, email or through other channels.

Everywhere you look, companies across all industries and around the globe have implemented remote working policies - with a reported 81% or more of employees working from home.

Customers are changing and so are contact centres. But how? Join us on 22nd October at 14:00pm UK time to find out more

Join us online for a week full of demo sessions around specific areas of expertise.

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.Customer experience technology specialist Sabio has identified Ten Key Steps that organisations should follow to help ensure the success of their Speech Analytics deployments.

BGL Group works with Sabio to deploy latest LivePerson webchat technology as part of integrated Self Service Centre. Webchat success recognised in recent UK National Contact Centre Awards, BGL Group wins Webchat Team of the Year

• More than 500 delegates attended the conference, which was held at the La Casa de Lector, Matadero de Madrid
• Event highlighted the digital customer experience (CX) transformation successes of companies across Spain and internationally
• Dr. Mario Alonso Puig and Daniel Lacalle delivered fascinating keynote speeches, with Dr. Puig closing the event
• Disrupt was hosted by journalist and TV presenter, Angie Rigueiro

Download the webinar recording below

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