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Travel in Lockdown – The roadmap for recovery one year on
We're proud to partner up with Travolution in their virtual Business Breakfast webinar. Register below
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Faster and more effective customer journeys
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Harnessing AI & Automation For Seamless Customer Journeys
Harnessing AI and automation for your customer journeys can do wonders. But how? Join us as we cover how you can fully harvest the ROI of technology: delivering better service and improving your operational efficiency.
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Unlock your Avaya CX potential with Sabio OnDemand hybrid cloud
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Take your first step towards a digital voice channel
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Transforma la experiencia de cliente a través de la Inteligencia Artificial
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Avaya Aura R6 and Call Centre Elite R6 systems users – find out your options on the Sabio stand at Call & Contact Centre Expo 2018
Avaya’s 2017 Contact Centre Partner of the Year explains migration and upgrade options for Avaya Aura R6 and Call Centre Elite R6 customers
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Sabio raises the game for customer experience with Bright UK acquisition
Acquisition of Bright UK provides Sabio Group customers with best in class CX data insight services
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Sabio wins Avaya’s 2017 Contact Centre Partner of the Year Award
Leading Customer Experience and Contact Centre specialist wins two major awards at Avaya Edge World Tour Partner Conference in London
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Speech Analytics 3D Model: Data Drives Decisions
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Sabio appoints Director of Dimension Data’s Customer Experience Business unit to head its APAC operation
Sabio Appoints Harold Thng as Managing Director Asia Pacific operation to lead next major phase of growth across the region
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WHITEPAPER: REALIDADES CX 2020 - LA HISTORIA DEL COVID-19 Y DE CÓMO RESPONDIÓ EL SERVICIO AL CLIENTE
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Digital Customer Engagement Technology leader recruits former Atos UK & Ireland Chief Operating Officer to new Group COO position
Mark Betts joins Sabio to strengthen new Group Operating Board structure
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2018’s Five Top Technology Issues for effective Digital Customer Engagement
Sabio identifies AI-enabled Virtual Assistants, Messaging everywhere, IoT-enabled embedded service, responding to regulatory pressures, and better UX/Customer Journey design as key trends for 2018
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La experiencia de Unísono con WFM
En este vídeo Sandra Gilbert, Directora General de Unísono, nos cuenta su experiencia en la implementación de la solución Workforce Management.
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La experiencia de Atento con Workforce Management
En este vídeo nos cuentan por qué decidieron implementar la solución Workforce Management de Verint y los retos que han superado.
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La experiencia de Orange con Speech Analytics
En este vídeo Orange nos cuenta su experiencia con la implementación de Speech Analytics
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La experiencia de Multiasistencia con Speech Analytics
En este vídeo Multiasistencia nos cuenta su experiencia con las tecnologías de Grabación de Llamadas y Speech Analytics.
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La experiencia de Jazztel con WFO
En este vídeo Jazztel nos cuenta su experiencia con la implementación de WFO.
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La experiencia del Banco Sabadell con Speech Analytics
En este vídeo el Banco Sabadell nos cuenta su experiencia con la implementación de Speech Analytics.
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Cómo mejorar la CX a través de la automatización
La automatización permite a las compañías ahorrar costes mejorando la Experiencia de Cliente
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Does Brexit Mean CXit?
Watch the recording
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The Great Digital Acceleration
We were thrilled to be Gold Sponsors of the Customer Strategy & Planning Conference 2020. For the first time ever, this event was moved to a virtual environment following the huge success of our June virtual learning and networking events.
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How to Deploy Google AI Within 30 minutes in Your Contact Centre
We were thrilled to be Gold Sponsors of the Customer Strategy & Planning Conference 2020. For the first time ever, this event was moved to a virtual environment following the huge success of our June virtual learning and networking events.
