Transforming Customer Contact | 2015

With a fantastic range of industry speakers and demonstrations, Sabio's Transforming Customer Contact Conference will help you learn about new and innovative best in class technologies, network with your peers and industry experts, all taking place in one of London's most unique venues.

Transforming Customer Contact | 2015

Date: Thursday 18th June 2015

Time: 9AM-5PM, followed by networking drinks and canapés

Venue: The Brewery, London, EC1Y 4SD

 

Highlights of the day include:

  • Informative business sessions from our partners – Avaya, Verint, Nuance, Semafone, Gamma and LivePerson
  • The modern customer: fast, demanding and complex to serve – Keith Dawson, Customer Engagement Practice, Ovum
  • The changing landscape of contact centres and impact on operational managers – Ann-Marie Stagg, Chair, Call Centre Management Association
  • Sabio Customer Spotlight
  • The practitioner’s guide to becoming a social business – Bian Salins, Head of Social, Capgemini Consulting

 

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