The 2024 UK National Contact Centre Conference where we will give you stories and insights to help you build a narrative to demonstrate the true value of your operation.
You’ll hear from award-winning contact centres as they share what they are doing to deliver exceptional customer experiences, better support their colleagues and the impressive impact they are having on their businesses.
The Danish headquartered firm has been working with Sabio’s Workforce Management specialists to implement WFM Buddy, a workforce management application designed to streamline operations and enhance employee experiences.
Sabio’s professional services and WFM teams have been collaborating with experts from WFM Buddy to seamlessly integrate the application with Topdanmark’s current Genesys contact centre infrastructure.
Register today to explore how industry leaders are successfully adopting AI, achieving tangible results, and driving innovation. Discover practical insights from our work with major airlines, and learn how agile platforms like Twilio are enabling rapid, impactful changes in customer interactions.
Whether you’re leading CX initiatives, managing budgets, or overseeing operations, this session will provide you with the strategies and tools to stay ahead in a fast-evolving market.
Join our webinar on Thursday 12th September to discover how recent advancements in Generative AI have allowed Sabio to develop a highly efficient automated approach to handle inbound emails. By using email you can:
The pledge, made by CEO Andy Roberts, has been formally accepted by both the Science Based Target Initiative (SBTi) and the United Nations Global Compact (UNGC), marking a significant milestone in Sabio's sustainability journey.
The commitment underscores the company’s dedication to environmental stewardship and aligns with global efforts to combat climate change.
By joining these initiatives, Sabio is positioning itself at the forefront of sustainable business practices within the technology sector.
In a project that has demonstrated the power of innovative automation to enhance customer experience and operational efficiency, Adamo has witnessed a substantial 10% improvement in service level and an impressive 16% absorption rate of customer interactions.
The partnership is set to lead the Building Society through a critical transformation, shifting its contact centre operations to a PCI-compliant Sabio OnDemand private cloud infrastructure.
ESP Group, the experienced and proven contact centre outsourcing partner, has successfully transformed its customer experience (CX) and positioned itself for significant growth in a strategic partnership with Sabio Group.
