CX Community Day | AI & Automation

ARE YOU LEADING AN AI PROJECT?

If you are currently working on transformation programmes within AI, if you are responsible for identifying improvements within the contact centre or if you are responsible for digital service rollouts, the Sabio AI Community Day is for you!

You'll have the opportunity to meet like-minded professionals, discuss many of the challenges you encounter in your AI journey and learn how organisations are solving these through innovative solutions and best practice.

CX Community Day | Genesys Cloud CX

WHAT’S NEXT WITH GENESYS CLOUD?

If you are an Operations or IT specialist, a Team Leader or a Contact Centre Manager, this Genesys Cloud Community Day is for you.

You'll have the opportunity to meet like-minded professionals, discuss the Genesys Cloud roadmap, new features, functionality and how they can be leveraged within your contact centre environment.  You‘ll also have the opportunity to learn how organisations are working on these changes through innovative solutions and best practice.

Sabio Group Named as Supplier on Crown Commercial Service’s Network Services 3 Framework

This year’s framework, with its enhanced emphasis on 'cloud first' connectivity solutions and emerging technologies, such as the Internet of Things (IoT) and Smart Cities, aligns with Sabio's progressive approach to digital transformation - providing an accessible and effective route for buyers to market all network and communication services.


Sabio, which has offices across the UK in London, Bristol, Manchester and Glasgow, has been included this year as a named Supplier in the Contact Centre Solutions and Inbound Telephony Services lots.

The Impact of ChatGPT on the Contact Centre

ChatGPT has taken the world by storm. It is billed as the most disruptive technology to impact business in quite some time, and we are already seeing its implementation in the contact centre industry.

Phil Jordan, Head of APAC Professional Services at Sabio joins Microsoft and Evaluagent in this webinar to explore what it is and how it can be deployed to improve customer and colleague experiences to deliver greater business success.

Belgium’s Memo Group Selects Sabio Group for Twilio Flex implementation

Memo Group, the leading Belgian contact centre specialists, today announced their partnership with Sabio Group, a global customer experience (CX) solutions provider, to support the implementation of their Twilio Flex solution.

The collaboration will see Memo Group leverage Sabio's extensive CX technology expertise and consultancy services to ensure seamless integration and ongoing maintenance of its Twilio Flex solution.

Xperience 2023 | Genesys

At Xperience, you will meet with industry leaders at ground-breaking keynotes and have access to empowering break-out sessions. During the event, you will learn how to enable agents to coordinate the customer journey and deliver personalized end-to-end customer experiences.

Date and Time for the event: June 19 - 21

Location: Gaylord Rockies Resort & Convention Center
6700 N Gaylord Rockies Blvd,
Aurora, CO 80019

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