Rentokil Initial Embarks on Global Digital CX Project with Sabio Group
Rentokil Initial plc has embarked on a significant digital transformation project which will see the modernisation of its contact centre operations and technology infrastructure across 18 countries.
The pest control leader is implementing Genesys Cloud CX™ — an all-in-one Cloud, contact centre and experience solution — as its contact centre platform as part of an ambitious unified communications project.