Stuart Dorman, Chief Innovation Officer, Sabio
Rob Scutchings, Chief Technology Officer, Sabio
Mike Odekerken - Team Lead DACH/UK&I/Nordics - Contact Center Sales at Twilio
Jason Flynn - Director EMEA Partners at Twilio
As a ‘Groundbreaker Sponsor’ at the event, Sabio, the digital customer experience (CX) transformation specialist, and makepositive will demonstrate their commitment to innovation in the world of customer engagement and the revolutionary opportunities that come with it.
The spotlight will be on Stuart Dorman, Sabio's Chief Innovation Officer, who will present a pivotal talk entitled 'Recalibrating customer engagement in the post-GPT world'.
Workplace Wellbeing isn’t about making your employees “happy”, it’s about creating the right environment, understanding their experiences and supporting their performance. It’s about building psychological resource for coping and success.
In this webinar, Joe O'Brien will be chatting to Dr Phoebe Asquith about the science behind workplace success:
Join Sabio for lunch and an afternoon of workshops and thought leadership plus a customer focused roundtable. You will have the opportunity to hear industry insights and the latest on the CX technology landscape.
As one of our popular Disrupt on the Road series, this Glasgow event on the 29th June will provide a forum to exchange ideas and learn from the experiences of your peers and our customers.
Sabio Group has announced today the launch of a new and innovative Wellbeing Companion solution, which is a key part of its newly created Wellbeing Programme.
The digital customer experience (CX) transformation specialist’s Wellbeing Programme is designed to illuminate, implement, and monitor wellbeing strategies within organisations.
Its newly launched Wellbeing Companion will play a central role in the programme, taking advantage of ongoing, anonymised data to support advisers and managers as part of a systematic approach to an organisation’s wellbeing strategy.
Adopting an Interaction Analytics approach not only helps CX teams to identify broken or failing processes by auto
Jen Sharp, Contact Centre Director at DHL UK, is joined by Sabio’s Dr. Phoebe Asquith and Verint’s Martin Melis. In additional to sharing DHL’s winning formula, we leverage powerful insights from Verint’s latest Engagement Capacity™ research report and explore the psychology that powers workforce results.
This expert trio reveal how to:
Makepositive, a leading provider of Salesforce solutions and part of Sabio Group, is delighted to announce a strategic collaboration with rural internet provider, Quickline Communications.
Learn how NewDay enable success by leveraging their interaction analytics platform to make smart decisions quickly. Matt from NewDay will discuss their maturity in the analytics process and the value gained as well as explaining how they:
