As part of its commitment to help organisations deliver brilliant customer experiences, The Sabio Group is working with the UCL School of Management to support the University’s innovative MSc Business Analytics master’s degree programme.
DAS, the UK’s leading specialist legal expenses insurer, has selected Sabio Group to provide a hosted customer experience cloud solution.
Leeds City Council, one of the UK’s largest metropolitan authorities, has selected Sabio to provide an innovative real-time customer satisfaction surveying solution to support the council’s Voice of the Customer programme.
Sabio Group has entered into a strategic partnership agreement with a supplier of telecommunications and IT in the Netherlands. Under the agreement, the telco firm will engage customer experience solutions leader Sabio Group to provide operational support services and expertise for Avaya contact centre activities across the Netherlands.
Digital self-service solutions specialist Sabio has identified authenticity as one of the key defining characteristics of successful virtual assistant and chatbot deployments.
According to Customer Experience solutions specialist Sabio Group, three key issues – taking advantage of Conversational User Interfaces, ensuring effective customer Journey Analytics, and addressing the impact of Peak Voice with augmented s
Sabio Group has strengthened its leadership team to support the company’s goal of becoming a dominant player in the Customer Experience market.
To further accelerate its core strategy, Jonathan Gale has been appointed as Sabio Group CEO where he will lead the ongoing development, communication and execution of a clear and compelling strategy for Sabio for the next stage of its journey.
Customer Experience solutions specialist Sabio Group has worked with HomeServe, one of the country’s leading home assistance companies, to help unlock a seven-figure return on the firm’s speech analytics investment.
Sabio Group has announced the acquisition of Team vision, a specialist provider of contact centre and CX solutions. The acquisition supports Sabio’s goal of becoming a dominant player in the European customer experience market and delivers critical scale for the company in Spain with the expanded organisation now holding a 24% market share.
Sabio has been ranked at No. 31 – up from 141 in 2016 – reflects the company’s impressive 93.81% increase in international sales based on average growth over the last two years.
