Skip to main content

Whatever the contact-centre software, we make sure your team has all the training they need to work efficiently from hour one.

Sabio offer an extensive, role-specific portfolio of courses covering key Avaya, Verint and Sabio technologies.

Find out more

Interested in doing a course with Sabio?

Search through a variety of courses ranging from 'Foundation' level through to 'Expert' level

Already doing an online course and want to log in?

If you are already doing an online course and would like to access the portal please click here

Training delivered the way you want it

All organisations are different, so we’ve designed our Sabio Training courses so that they can be delivered in exactly the format that works best for your business.



The Sabio group has developed a range of powerful and innovative solutions and unique integrations for every stage of the […]

Verint WFO

Comprehensive Training for the entire Verint Workforce Optimisation suite Sabio is the only vendor to support all Verint’s key WFO […]


Focused Training solutions for the full Avaya contact centre, UC and WFO portfolio Role-specific training designed for your detailed Avaya […]

Contact Centre Soft Skills

Optimising staff performance with skills training Enabling effective Team Leadership and Performance Management Are your people the weakest link, or […]

Can we help you? Email us

What our students say

00-10 Administrator

Foundation for Administrators Course - Verint WFO

“Course was good - especially for new users to Verint. I would say existing users like ourselves there was no core difference from 11.1 outside of aesthetics so quite easy to follow”

00-10 Administrator

Foundation for Administrators Course - Verint WFO

“Nice concise overview of Verint”

21-10 Administrator

Core Forecasting and Scheduling - Verint WFO

“While forecasting isn't exactly my realm, Davie has explained it to where I can still use it proficiently.”

10-10 Administrator

Interactions Administration Essentials - Verint WFO

“I thought the content of the training was great and the trainers knowledge was extensive. I did think that the course got a little heavy for me at points.”

10-50 Supervisor / Superuser

Interactions Team Leader Essentials - Verint WFO

“Dan was great, answered all questions and gave examples. Some things were discussed which we didn't have access to currently, but overall a good course.”

10-11 Administrator

Interactions Form Designer Essentials - Verint WFO

“I would have liked ,more visuals of what I was aiming to produce. This suits my learning style. Comprehensive course, very useful.”

10-10 Administrator
36-12 Advanced

Avaya SIP Essentials

“Dan was very informative and knowledgeable”

36-11 Advanced

Avaya SIP Advanced

“Great course very good trainer, poor laptop”

36-12 Advanced

Avaya SIP Essentials

“Provided a great amount of practical working knowledge towards setting up and maintaining an Avaya SIP Aura environment.”

36-11 Advanced

Avaya SIP Advanced

“Great Course!”

13-10 Administrator

Recorder Administration

“Dan is excellent at delivering training, this is the third course I have had with him and they have all been very well delivered, he is very knowledgeable and very patient.”

Have some feedback on our courses? Share your thoughts


Ready to chat?

Contact us to find out how Sabio Solutions can transform your customer experience.

Call us: +44(0)344 412 3000 Email: [email protected]
Can I help?