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Whatever the contact-centre software, we make sure your team has all the training they need to work efficiently from hour one.

Sabio offer an extensive, role-specific portfolio of courses covering key Avaya, Verint and Sabio technologies.

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Interested in doing a course with Sabio?

Search through a variety of courses ranging from 'Foundation' level through to 'Expert' level

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Training delivered the way you want it

All organisations are different, so we’ve designed our Sabio Training courses so that they can be delivered in exactly the format that works best for your business.


Solutions

Sabio

The Sabio group has developed a range of powerful and innovative solutions and unique integrations for every stage of the […]

Verint WFO

Comprehensive Training for the entire Verint Workforce Optimisation suite Sabio is the only vendor to support all Verint’s key WFO […]

Avaya

Focused Training solutions for the full Avaya contact centre, UC and WFO portfolio Role-specific training designed for your detailed Avaya […]

Contact Centre Soft Skills

Optimising staff performance with skills training Enabling effective Team Leadership and Performance Management Are your people the weakest link, or […]


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What our students say

14-11 Advanced

Speech Analytics Essentials - Verint WFO

“Don is an exceptional trainer. I learnt a huge amount despite already being very well-versed in Speech Analytics...”

10-10 Administrator

Interactions Administration Essentials - Verint WFO

“The course was ran excellently,The variety of tools used, and the chance to use the test environment ourselves remotely, really made the training much more engaging than it could have been.”

10-10 Administrator

Interactions Administration Essentials - Verint WFO

“Very good training. Clear, notes and instructions. Set at a good pace for everyone to follow. Did not feel at all nervous to participate.”

10-10 Administrator

Interactions Administration Essentials - Verint WFO

“The course was good. Very informative. Dan delivered the course at a good pace, easy to follow and allowed good interaction with the delegates.”

14-11 Advanced

Speech Analytics Essentials - Verint WFO

“Don is an exceptional trainer. I learnt a huge amount despite already being very well-versed in Speech Analytics, and over the two days we not only covered the whole course, but also identified a numb”

00-10 Administrator

Foundation for Administrators Course - Verint WFO

“Course was good - especially for new users to Verint. I would say existing users like ourselves there was no core difference from 11.1 outside of aesthetics so quite easy to follow”

00-10 Administrator

Foundation for Administrators Course - Verint WFO

“Nice concise overview of Verint”

21-10 Administrator

Core Forecasting and Scheduling - Verint WFO

“While forecasting isn't exactly my realm, Davie has explained it to where I can still use it proficiently.”

10-10 Administrator

Interactions Administration Essentials - Verint WFO

“I thought the content of the training was great and the trainers knowledge was extensive. I did think that the course got a little heavy for me at points.”

10-50 Supervisor / Superuser

Interactions Team Leader Essentials - Verint WFO

“Dan was great, answered all questions and gave examples. Some things were discussed which we didn't have access to currently, but overall a good course.”

10-11 Administrator

Interactions Form Designer Essentials - Verint WFO

“I would have liked ,more visuals of what I was aiming to produce. This suits my learning style. Comprehensive course, very useful.”

10-10 Administrator
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Contact us to find out how Sabio Solutions can transform your customer experience.

Call us: +44(0)344 412 3000 Email: [email protected]
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