Skip to main content

Whatever the contact-centre software, we make sure your team has all the training they need to work efficiently from hour one.

Sabio offer an extensive, role-specific portfolio of courses covering key Avaya, Verint and Sabio technologies.

Find out more

Interested in doing a course with Sabio?

Search through a variety of courses ranging from 'Foundation' level through to 'Expert' level

Already doing an online course and want to log in?

If you are already doing an online course and would like to access the portal please click here

Training delivered the way you want it

All organisations are different, so we’ve designed our Sabio Training courses so that they can be delivered in exactly the format that works best for your business.



The Sabio group has developed a range of powerful and innovative solutions and unique integrations for every stage of the […]

Verint WFO

Comprehensive Training for the entire Verint Workforce Optimisation suite Sabio is the only vendor to support all Verint’s key WFO […]


Focused Training solutions for the full Avaya contact centre, UC and WFO portfolio Role-specific training designed for your detailed Avaya […]

Contact Centre Soft Skills

Optimising staff performance with skills training Enabling effective Team Leadership and Performance Management Are your people the weakest link, or […]

Can we help you? Email us

What our students say

36-11 Advanced

Avaya SIP Advanced

“Well run, comprehensive coverage of the systems and techniques required.”

36-12 Advanced

Avaya SIP Essentials

“Fab delivery by Dan, as always. Very insightful and brill introduction to the SIP trace utility”

36-12 Advanced

Avaya SIP Essentials

“This was a very helpful look into the SIP architecture and how to get the best out of the SIP tracing tools in System Manager and traceSM.”

36-12 Advanced

Avaya SIP Essentials

“The course was crammed full of content and super useful in helping us develop our SIP and tracing skills. Many thanks indeed!”

36-11 Advanced

Avaya SIP Advanced

“Very good speed of training, very informative, instructor was very knowledgeable and got everyone to participate”

36-11 Advanced

Avaya SIP Advanced

“Excellent course was the best course i have attended with Sabio!”

28-49 Advanced
31-00 Administrator

Avaya CMS Administration

“The training covered all the areas, very informative, very friendly.”

34-12 Supervisor / Superuser
34-11 Administrator
34-11 Administrator
34-12 Supervisor / Superuser

Avaya Contact Center Select (ACCS) Supervisor

“Interesting and informative, very good trainer, would be useful if more regional training was available to avoid long travel plans and allow more availability at service centres. Valuable information”

Have some feedback on our courses? Share your thoughts


Ready to chat?

Contact us to find out how Sabio Solutions can transform your customer experience.

Call us: +44(0)344 412 3000 Email: [email protected]