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Avaya Equinox Client Essentials Train the Trainer

Course code 39-10
Level 2 Supervisor / Superuser
Duration 1 day
Class size 6

This course is targeted towards individuals designated to become a company’s internal training Contacts for the Avaya Equinox Client.

This course is targeted towards individuals designated to become a company’s internal training Contacts for the Avaya Equinox Client.

  • Lesson 1 Avaya Equinox Client Overview
    • User Interface
  • Lesson 2 Working with calls
    • Making and Answering Calls
    • Manage My Phones
    • Forwarding, Sending and Transferring Calls
    • Midcall Functions
  • Lesson 3 Working with Call History
  • Lesson 4 Miscellaneous Making and Handling Call Functions
  • Lesson 5 Managing Contacts
  • Lesson 6 Presence and Instant Messaging
  • Lesson 7 Sharing Your Screen or Applications
  • Lesson 8 Starting and Handling MeetMe Conferences
    • Managing a Conference as a Moderator
    • Managing Conference Participants
  • Lesson 9 Filtering and Sorting
  •  Lesson 10 Functions within the Equinox Meetings Area

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