Skip to main content

Bright Navigator Manager Training

Course code 50-01
Level 2 Supervisor / Superuser
Duration 0.5 day
Class size 8

This short course is designed to provide managers with the capability to use the Bright Navigator.

This short course is designed to provide managers with the capability to use the Bright Navigator in order to view own team responses and insights and understand how to interpret team delivery of all factors of customer experience by reviewing responses and results.

Agenda

  • Logging in
  • Functionality of Navigator radio buttons and drop downs
  • Viewing responses
  • Viewing verbatim
  • Viewing Summary Data
  • Viewing Trend data
  • Filtering of Data
  • Exporting Data
  • Matrix reporting

Add this course to your curriculum.

Download a PDF version of these course details (135 KB)

Can't find what you are looking for?

Can we help you?


Related courses

50-02 Supervisor / Superuser

Bright Navigator Alerts

0.5 day
Class size 8

This short course is designed to introduce managers how to administer the alerts process to trigger notifications based on defined criteria from survey responses.

50-03 Supervisor / Superuser

Reports Suite

0.5 day
Class size 8

This short course is designed to give users a full understanding of how to create automated report.

50-04 Supervisor / Superuser

Performance and Coaching

0.5 day
Class size 8

This short course will give managers ability to create scheduled monthly performance reviews and define tailored KPI reviews.

50-05 Supervisor / Superuser

User Admin

0.5 day
Class size 8

This course will give defined users the ability to maintain user details and access levels in the navigator.

51-01 Supervisor / Superuser

Text Analytics

0.5 day
Class size 8

This short course is designed to give users the ability to create a text analytics dashboard.


Have some feedback on our courses? Share your thoughts

Share


Ready to chat?

Contact us to find out how Sabio Solutions can transform your customer experience.

Call us: +44(0)344 412 3000 Email: [email protected]