This short course is designed to provide managers with the capability to use the Bright Navigator.
This short course is designed to provide managers with the capability to use the Bright Navigator in order to view own team responses and insights and understand how to interpret team delivery of all factors of customer experience by reviewing responses and results.
- Logging in
- Functionality of Navigator radio buttons and drop downs
- Viewing responses
- Viewing verbatim
- Viewing Summary Data
- Viewing Trend data
- Filtering of Data
- Exporting Data
- Matrix reporting
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