Sabio and Direct Line Group Webinar: David Rowley, Direct Line Group and Tim Farrell, Sabio talk Virtual Agent

Join us on the 6th February 2020 at 14:00pm for a Sabio and Call Centre Helper webinar.

Sabio's webinar highlighted how you can achieve the right balance between digital automation and human-assisted customer experience.

Sabio's webinar highlighted that companies must make customer feedback a key driver in their customer experience strategy.

Sabio's webinar highlighted how Workforce Management is invaluable in a contact centre.

Our Delivering Brilliant CX Through Customer Service Automation webinar highlighted the power of automated customer service and looked at how a Virtual Assistance can improve your digital automation strategy.

Verint are hosting their Summer School Webinar series throughout August, bringing you different topics such as Workforce Engagement, Intelligent Self-Service and Compliance.

Company on track to meet its growth target of doubling in size.

While it’s easy to establish a clear link between providing excellent customer service and profitability, it’s always been much harder to make a solid case for doing the same with customer experience and profitability.

Le Centre d’Excellence de Sabio réunira un panel d’architectes logiciels et techniques expérimentés.

Evenement  - Agora Live, expérience Client : Avec EBP, Casino, Genesys et Sabio

Sabio hosted solution delivers increased customer engagement flexibility, full PCI card payment compliance, as well as an 80% reduction in call charges for AutoRestore following transition to SIP

Ce webinaire avec Engie vous montrera comment Engie deploie une experience client unifiee sur de multiples centres d’appels, utilisant la platforme Genesys Cloud.

Lorsqu’on parle de service client, il semble évident de se focaliser sur la question des ‘couts’

Cet evénement fait parti du‘Club Innovation Marketing’, ce qui veut dire que le workshop est un véritable accélérateur de refléxions et découvrements. 

Sabio sponsorise NICE Interactions Paris

Télécharger maintenant le webinaire
LE MIX GAGNANT : LA TECHNOLOGIE AU SERVICE DE L'HUMAIN

Customer Experience, or CX, is fast becoming the competitive differentiator in the banking industry.

Banks - and financial institutions in general - that invest in CX have on average higher rates of recommendation, greater ‘wallet share’ and are more likely to be in a position to cross-sell and up-sell alternative products and services. 
 

Announcement follows Lyceum Capital’s recent strategic investment in Sabio and support for acquisition-driven growth plans.

BGL Group works with Sabio to deploy Nuance-based solution to power Budget Insurance’s ‘Budget Becky’ Virtual Assistant solution

1-day event agenda to detail key technology strategies organisations need to stay on the right side of today’s contact channel disruption

Sabio deploys Verint Speech Analytics solution across BGL Group’s UK contact centre network