Sabio Intent Capture & Analysis

07/07/2021 12:58

Take your first step towards a digital voice channel. Intent Capture and Analysis (IC&A) uses Google Cloud’s Contact Centre AI to uncover reasons for calls into the contact centre. By capturing customers intents and categorising the reasons for calling, you build rich insights to help support business decisions.

Watch our IC&A demo at CXNow.

Start your journey with Sabio

If you're interested in developing more efficient and effective
customer experience for your business, our team of experts it always on hand to help.

Get in touch

Did you know?

Sabio is Spanish for 'wise', and is associated with King Alfonso X 'El Sabio' (1221-1284).
The name Sabio reflects the importance we place on the quest for knowledge, achievement and embracing the benefits of the diversity.

Discover more about Sabio