Maximise your WFM to Create a Brilliant Customer Experience

Sabio's webinar highlighted how Workforce Management is invaluable in a contact centre.

Maximise your WFM to Create a Brilliant Customer Experience

During this webinar we looked at how Workforce Management is key to driving brilliant customer experience by helping to ensure you have accurate and engaged staff in place to deal with customer demand whilst controlling cost. But how do you get the best out of your WFM solution? Find out more, watch the webinar.

Panellists:
Dan Stimpson, Head of WFO Solutions, Sabio
Jim Fleming, WFH Solutions Consultant Sabio


Watch Webinar Recording

 

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Sabio is Spanish for 'wise', and is associated with King Alfonso X 'El Sabio' (1221-1284).
The name Sabio reflects the importance we place on the quest for knowledge, achievement and embracing the benefits of the diversity.
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